Cancellation policy

Purchase Options Cancellation Policy for Blissful Beauty Candle Co

Effective as of 04/04/2024

At Blissful Beauty Candle Co, we strive to offer flexibility and convenience in your shopping experience. This policy outlines the options available to you if you need to cancel a purchase.

Cancellation Window

  • Pre-Shipment: Orders can be cancelled without any charge before they are prepared for shipment. Typically, you have up to [24] hours from the time of purchase to cancel an order before it goes into processing.
  • Post-Shipment: Once an order has been processed and shipped, it cannot be cancelled. In such cases, please refer to our Return and Refund Policy.

How to Cancel Your Order

  1. Immediate Cancellation: If you decide to cancel your order within the cancellation window, please email us at BlissfulBeautyCandleCo@gmail.com with your order number and cancellation request.
  2. Confirmation: Our team will confirm the cancellation of your order via email and process any necessary refunds to your original payment method.

Custom Orders

  • Special Consideration: Custom orders, due to their personalized nature, cannot be cancelled once the production process has begun. We encourage you to confirm all details before finalizing custom orders.

Subscription Services

  • Subscription Cancellation: For customers subscribed to recurring services or products, you may cancel your subscription at any time by contacting us directly. The cancellation will take effect from the next billing cycle.

Late Cancellations

  • Processing Fees: Orders cancelled after the specified cancellation window may be subject to a processing fee to cover the costs associated with preparing the order for shipment.

Questions or Concerns

If you have any questions or concerns regarding your order or wish to cancel your purchase under special circumstances, please don’t hesitate to reach out. We’re here to help: