✨ Shipping & Returns | Blissful Beauty

📦 Order Processing

  • Processing Time: Orders are processed within 2–4 business days. Extra time may be needed during holidays or peak seasons.

  • Operating Days: We ship Tuesday through Saturday. Orders placed over the weekend will start processing on Tuesday.

  • Need it faster? Leave a note in your cart at checkout — we’ll do our best, but changes after confirmation are not guaranteed.

🚚 Domestic Shipping Policy

  • Free Shipping: Enjoy free standard shipping on all U.S. orders over $49 (contiguous U.S. only).

  • Tracking Updates: You’ll receive a confirmation email when your order ships. Tracking may take up to 48 hours to update.

  • Lost or Damaged Packages:
    If your package is lost or damaged during transit, please contact us at BlissfulBeautyCandleCo@gmail.com. We'll work with you to resolve it!

  • Missing or Stolen Packages:
    Sadly, we cannot replace items marked as "delivered" but reported missing.
    📬 Tip: Choose a secure delivery location to prevent theft!

🌎 Important Shipping Notices

  • Shipping Area: We currently ship only within the contiguous United States.

  • Heat Sensitivity:
    Some of our products are temperature-sensitive.
    Please bring packages indoors promptly, especially during warmer months, to preserve quality.

🛁 Product Care Tips

  • Store Carefully:
    Keep products in a cool, dry place away from sunlight.

  • Open Promptly:
    Open packages as soon as they arrive to avoid heat-related damage.

🔄 Returns & Exchanges

General Policy:
Because of the personal nature of our products, returns are typically not accepted unless there is an error on our end.
(Opened or used products cannot be resold for hygiene reasons.)

Criteria for Return Consideration:

  • You received the wrong item.

  • The product received is significantly different from its description.

🌸 Not in love with a scent?
We totally get it — scent is personal!
While we cannot accept returns based on scent preference, we are happy to offer a one-time discount for your next order.
✨ Just email us at BlissfulBeautyCandleCo@gmail.com to claim it!

🚫 Non-Returnable Items

  • Sale items

  • Discontinued products

  • Gift cards

  • Opened or used personal care products

💥 Exchanges

If your item arrives damaged, please contact us within 5 days with photos.
We will arrange a replacement as quickly as possible!

💳 Refund Process

  • Once approved, refunds will be issued back to your original payment method.

  • In some cases, store credit may be provided for immediate use.

  • Please allow 5–7 business days for refunds to appear in your account.

🖤 Customer Support

Questions? Need help?
Reach out anytime at BlissfulBeautyCandleCo@gmail.com — we’re here to ensure your experience stays blissfully beautiful.